Charleston Window Films

Charles Sheen 5 months ago

Great experience workin w Joel. Very professional and took great care of my Grand Cherokee while I was at work. Tint looks amazing and received a ton of compliments already. 💯will call Charleston window films again for any work!

Hillary McLean 2 years ago

Please don’t make the same mistake as I did. I live out of state, but I was coming to Charleston for a visit so I made an appointment to get the windows tinted on my brand new car. I chose Charleston Window Films because they did a fantastic job on my last car in 2021 and I love to support a small business in my home town. I didn’t even think to look at recent reviews. I regret my decision entirely. While the pricing is reasonable and the service was done in a timely manner, the quality of the work and the treatment of customers is atrocious. When I got my car back, the first thing I noticed was a wrinkle in the tint on the driver side window. The guy at the shop said it would go away once the tint cured in a couple of days to a week (it’s been a little over two weeks and it’s still there exactly as it was the first day). Next, I noticed how dirty they left my car. There were water spots all over the outside of the doors that were tinted. Inside, there were water spots on the doors, the center console, the dash and a puddle of water just sitting on the dash under the infotainment screen. By the end of the day I noticed several wrinkles and spots with debris under the tint. The nex

Brenton Williams 2 years ago

The worst business I have ever dealt with. The owner Joel lacks communication and customer service skills, the workers are low quality and incompetent, and the quality of work is horrendous. Over the span of 4-5 tint jobs that were continuously redone due to broken tint meters, bubbles, felt/debris stuck behind the tint (see photos) and even a large velcro type feature across my entire window, my car was very poorly treated. Trash left on the floor including razors and scraping tools, a loose door panel which I have yet to fix, white stuff stuck all over my door panels, and scratches all over my windows including one that is brand new from the factory (see photos). I was blamed continuously for their poor work and incompetency. Not to mention, there were several appointments I had scheduled and showed up for with no one at the office, or being told they couldn’t take care of me at the moment. They claim a lifetime warranty, but will void it at any inconvenience in which they can’t do your tint properly. They won’t refund you either, not leaving many options. If you’re lucky enough and sit in the shop for hours waiting to talk to the owner, one of the young employees might come ment

Thomas Haught 4 years ago

They scratched my Mercedes and stained the moonroof shade. I called to tell them and he said one of the owners would call. Never heard from anyone, so I emailed them and got a phone call back telling me that they would review the cameras and let me know what they find out. And apologized for the stains on the shade. Admitting that that was caused by his guys using excessive amounts of water. Ask me to send him pictures of the scratch and stain which I did. Told me they didn’t want an unsatisfied customer and would take care of my issues. Then I hear nothing back. I texted, emailed again and no response.

Ashleigh Manseau 7 years ago

I normally don’t write reviews because well, honestly, I’m lazy! But....I really want everyone to know how amazing our experience was at Charleston Window Films. First of all the shop is Amazing. It is clean and organized with top of the line equipment. We can’t compliment the staff enough. Their customer service exceeded our expectations, they were polite, professional, and incredibly prompt. I mean we were in and out like that. I thought it would at least take half of the day, but I was wrong. We were in and out in just an hour or so (we only have a small sedan). They also took the time to explain how the benefits exceed just the looks; for example, it increases car value, keeps the interior from fading, keeps out those harmful UV Rays, solar heat rejection, shattered glass protection, security/privacy, etc... Seriously, everyone needs to go to Charleston Window Films! Your car will Thank you.